Chris Goodman serves as our Director of Sales and Marketing. With 11 years of experience with SSCI, Chris is the primary executive responsible for new business development. He attends an average of 25 national and state trade shows annually, at which he conducts group sessions that aim to educate attendees on the critical need for protecting their programs through the use of background screening. Prior to working at SSCI, Chris attended and graduated from the Georgia Institute of Technology with a BS in Business, concentrating in Marketing. As an avid sports fan, Chris enjoys participating in athletics of all kinds, especially golf, tennis and softball, but baseball will always fill a special place in his heart after he spent 3 years in the MLB minor leagues as a starting pitcher. Much of his free time is now spent walking his English bulldog, Bella.
Kristen Oddi is a life-long resident of Georgia. She graduated from Kennesaw State University with a degree in Criminal Justice. While she was still a college student in 2004, Kristen joined SSCI where it was apparent from the start that she excelled at providing outstanding customer service. Kristen serves as liaison for the National Governing Bodies who utilize SSCI for their background screening needs, however, as Director of Client Services, Kristen strives to meet and exceed all of our client's expectations and concerns. Her love of international travel is a win-win for SSCI and Kristen as it strengthens her abilities to communicate with people. Kristen is a workout enthusiast, and on many weekends you will find her cooling down as things start to heat up on the NASCAR track, her favorite sport. GO #48!
Sarah, our resident Yankee from Connecticut, has provided 12 years of dedicated service to SSCI. Her years spent in various departments have resulted in gaining the required knowledge to train all new employees. Customer service is second nature to Sarah. Her number one goal is to ensure that all clients have a lasting positive experience with SSCI. Sarah has built a loving home in Marietta with her husband, two children, and three furry friends. When Sarah is not at the office or volunteering in the community, she can be found outside working in the yard or walking her furry friend, Zoey.
John, aka Johnny, began his career with SSCI in 2013 as a Junior Investigator. His ability to understand the operational and technical aspects of the company have rapidly advanced him into his current role as Executive Manager of Operations. John spends time analyzing and improving existing operational methods in addition to managing the entire Processing Department. As a newlywed, John enjoys cooking with his wife, hiking with their dog, Koa, and watching sporting events both live and televised.
Byron, a Florida native and graduate of Florida State University, is a devoted Seminoles fan! His years as the Director of Investigations with Macy's enabled him to team up with Randy Rodebaugh to develop and implement a comprehensive background screening program which meets the needs of more than 1,200 clients across the country. Byron's dedicated and detailed approach to progressive business practices continues to result in efficient processes throughout SSCI. When not cheering for FSU, you will find Byron and his wife cheering for his daughter, a competitive figure skater. He and his family enjoy traveling the world, organic gardening, and community activities.
Randy, President and co-founder of SSCI, initiated his career in the private sector of retail security. As a father of two young boys, Randy's numerous years in the security services industry helped him develop a keen awareness to the lack of services available to protect our vulnerable populations. The unknowns of who was coaching his children propelled Randy into this industry and into partnership with Byron Palmer. Randy and Byron jointly took a dream and made it a purposeful reality serving Parks and Recreation agencies, National Governing Bodies, and private organizations nationwide. Randy resides in Marietta, Georgia, with his wife, children, and numerous grandchildren. At every opportunity, Randy and his wife enjoy traveling to cheer on their son's Minor League baseball team, watching hockey games, and spending quality time at home.
As the newest member of the SSCI family, Robert brings experience from Comcast Business and McKesson Technology Solutions. His previous roles have prepared him well to serve as the Director of Business Operations at SSCI. Robert is responsible for complete oversight of the Accounting Department along with assisting Executive Management in maintaining industry compliance. As a strategic analyst, he has a comprehensive understanding of business operations and is an asset to SSCI. Robert is a graduate of Elon University with a degree in Business Administration and concentration in Finance. As a former All American baseball player he continues to enjoy all sports. His other passions include music festivals, concerts, and craft beer. Robert is counting down the days to his wedding date at the end of 2016.
Tracey, who initially began her career at SSCI in an administrative support role, has advanced to managing the Quality Control Department. This position requires precision and attention to detail, both of which ensure the client receives an accurate and comprehensive final result. Tracey works closely with her team members to ensure a thorough understanding of legislative and industry updates. Additionally, Tracey manages the applicant dispute process with professionalism and compassion. Her time outside the office is spent with her husband and three sons enjoying outdoor activities, especially boating on the lake. Tracey enjoys visiting family in her home state of Florida, hiking with her two dogs, and learning how to paddle board, her new passion.
Taylor joined the SSCI team in 2013 while still attending school as a Criminal Justice major at Kennesaw State University. In the three short years that she has been a team member, Taylor has gained experience in every department building a strong foundation for her current role as Executive Manager of Client Services. Taylor has strong interpersonal skills which allow her to provide outstanding service to the SSCI clientele. As a native of Augusta, Georgia, Taylor enjoys traveling around the State visiting family, shopping for treasures, and plays the piano for relaxation. You may also find Taylor swaying to the music at a favorite concert or chopping for the Atlanta Braves.